Your Trusted Partner in Recovery
Restoring Balance · Delivering Results
Tawazon is Oman's specialist debt recovery firm, turning overdue accounts into recovered cash for banks, businesses, and institutions across every sector. No upfront fees. Your data stays secure. Just results, delivered with discretion.
From banking to education, we serve every major industry across Oman and worldwide , no sector too complex, no debt too far gone.
Tawazon means balance in Arabic. We recover what's owed without damaging what matters. Your client relationships, your reputation, and your future business.
Our approach in full →Most collectors chase results at the cost of relationships. We were built to do both — firm enough to recover, professional enough to keep doors open.
We build every case as if it will go to court, even the ones that settle in week one. Evidence chains and contact logs that hold up under any scrutiny.
Your file belongs to one professional on our team. You always know who is handling your case and how to reach them directly.
We step in early, before accounts turn into write-offs. Structured payment plans, careful outreach, and a process that gets results without damaging the relationship.
How it works →We reach debtors across multiple channels, in the right language. Calls, letters, and visits follow a set sequence, with every contact recorded and every commitment followed up.
Collection approach →When negotiation doesn't work, we take it to court. We coordinate with your legal counsel, and every file is built to stand up in court from the very start, even the ones that settle before a claim is filed.
Legal pathway →We recover debts from outside Oman, across the GCC, South Asia, and beyond. We work with trusted partners in over 100 countries and handle all documentation in the right language.
International reach →When a debtor goes off the radar, we find them. We verify addresses and assets across Oman and the GCC, and every trace ends with a written report you can use in court.
Investigation capability →No improvisation. No guesswork. Every file follows the same four steps, documented throughout and visible to you whenever you need it.
We review the contract, verify the debt, and give you an honest view of what's worth chasing. If it's not viable, we'll tell you.
We contact debtors by phone, formal letter, and in person, in the right language. Everything is logged, and we keep your brand out of harm's way throughout.
Most cases resolve at this stage, through a payment plan, settlement, or full recovery. When that's not possible, our legal team takes over with everything they need.
You get monthly reports, on-demand updates, and real-time online tracking, plus file level records and full closeout documentation. Your auditors and our regulators see the same numbers.
Aggressive collectors chase one invoice and lose three customers. Every call and visit we make comes back to one question: will this debtor still want to do business with you after we're done?
Most files settle before court. But we build every file as if it won't: properly documented, with a clear contact log and escalation trail that holds up under any scrutiny.
We work within Omani Commercial Law, CBO regulations, and the Civil Procedure Code, across more than 6 languages. Knowing the law is one thing. Knowing how to talk to people is what gets debts paid.
Every Tawazon client gets a private, encrypted dashboard. Follow your recovery in real time, see every payment as it lands, and reach your assigned case officer directly — no chasing anyone for updates.
From the moment you log in, your case information is encrypted, access-controlled, and handled in strict confidence — so you can focus on recovery, not on who can see your data.
Every connection to your portal is secured with 256-bit SSL/TLS encryption, protecting your information both in transit and at rest.
Your case details are treated as strictly confidential and are never sold or shared with third parties without your explicit consent.
We collect and process personal data lawfully, in line with applicable data-protection regulations and recognised privacy standards.
Role-based access means only your assigned officer and authorised staff can open your file — no shared inboxes, no open queues.
Our systems are monitored around the clock, with safeguards in place to detect and block unauthorised access attempts in real time.
Request access to, correction of, or deletion of your personal data at any time. It is your information, and the choice is always yours.
Every file goes to a named person on our team, not a queue and not a call centre. You always know who is handling your case.
Founder and Partner at Tawazon with over 20 years of cross-sector experience across government and private industry, personally driving the firm's strategy and its most demanding client engagements.
View full profile →Mr. Faris Al Balushi is the Founder and Partner at Tawazon, bringing over 20 years of cross-sector experience across government and private industry. His career spans diverse market segments, providing him with a comprehensive understanding of regulatory frameworks, commercial operations, and institutional strategy. This unique public-private background allows him to anticipate complex challenges and bridge gaps that single-sector practitioners often overlook.
He holds a Bachelor in Marketing and a Master's in Marketing and Management from the University of Bradford in the UK, complemented by an Associate Degree from Columbia College in the USA. This international academic foundation, combined with his extensive practical exposure, equips him to design integrated solutions that align legal, commercial, and operational objectives. His early advisory roles within government further sharpened his policy acumen and his ability to navigate public-sector intricacies.
As Founder and Partner, Mr. Faris Al Balushi drives the firm's strategic direction while personally overseeing high-stakes negotiations and client engagements. His hands-on leadership ensures that each solution is commercially viable, regulatory compliant, and tailored to local market dynamics. Ultimately, he is dedicated to delivering sustainable outcomes and building lasting client relationships grounded in trust and measurable results.
Leads legal and advisory at Tawazon, applying deep expertise across debt collection and tax advisory. He holds an LLB from the University of Leicester and completed his LPC and LLM at the University of Law.
View full profile →Abdullah leads legal and advisory at Tawazon, where he applies deep legal expertise to strengthen the firm's financial and consultancy services, particularly in Debt Collection and Tax Advisory. His background in corporate law enables him to interpret and navigate complex financial regulations with a strategic, client-focused approach. He holds an LLB from the University of Leicester and completed both his LPC and LLM at the University of Law, building a strong academic foundation. Early training at K&Co's corporate team gave him practical insight into governance and legal strategy. These experiences shape his ability to deliver clear, actionable legal guidance within the firm's broader service offering.
In addition, Abdullah's internships with leading Omani law firms gave him firsthand knowledge of the regional legal environment, which he uses to craft tailored solutions for local and international clients. He ensures strict compliance while managing the legal intricacies of debt recovery and tax advisory matters. His role involves aligning legal strategy with business objectives to protect client interests and facilitate smooth transactions. He prioritizes practical outcomes and risk mitigation in every engagement. Ultimately, Abdullah is dedicated to providing counsel that directly supports Tawazon's mission of delivering exceptional financial and consultancy results.
Send us an overdue account or portfolio. We'll come back to you within two working days with an honest assessment and a clear plan. No obligation, no upfront cost.
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